Welcome to www.wishesboutique.net. By accessing or using this website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website or placing an order.

1. About Us

Wishes Boutique is a government-registered textile manufacturing and design enterprise based in Kolkata, India. We specialize in handcrafted textile and lifestyle products made by rural women and local artisans from Bengal.

2. Acceptance of Terms

By accessing this website, browsing products, or placing an order, you agree to these Terms and Conditions. If you do not agree with any part of these terms, you should not use this website.

3. Products and Services

• All products displayed on this website are handmade and may have slight variations in color, texture, or design. These variations are a natural characteristic of handcrafted products and are not considered defects.

• Product images are for reference only. Actual products may vary slightly due to lighting, screen resolution, or handmade processes.

• We reserve the right to modify or discontinue any product or service without prior notice.

4. Orders and Pricing

• Prices are displayed in Indian Rupees (INR) unless stated otherwise.

• Prices are subject to change without prior notice.

• Bulk orders, wholesale orders, and customized orders are handled separately and may require advance payment.

• We reserve the right to cancel or refuse any order at our discretion.

5. Payments

• Payments must be made in full before dispatch unless otherwise agreed in writing.

• We accept payments through approved payment gateways, bank transfers, or other methods specified on the website.

• Wishes Boutique is not responsible for payment gateway failures or delays caused by third-party payment providers.

6. Shipping and Delivery

• Shipping timelines may vary depending on product availability, customization, and destination.

• Estimated delivery times are indicative and not guaranteed.

• Delays caused by courier services, customs, weather conditions, or unforeseen circumstances are beyond our control.

• International orders may be subject to customs duties and taxes, which must be borne by the customer.

7. Returns, Exchanges, and Cancellations

• As our products are handcrafted, returns or exchanges are not accepted unless the product is damaged or incorrect at the time of delivery.

• Any issue must be reported within 48 hours of delivery with supporting photographs.

• Customized and bulk orders are non-refundable and non-cancellable.

• Refunds, if approved, will be processed through the original payment method within a reasonable time.

8. Intellectual Property

• All content on this website, including text, images, designs, logos, and product descriptions, is the intellectual property of Wishes Boutique unless otherwise stated.

• Unauthorized copying, reproduction, or commercial use of any content is strictly prohibited.

9. Use of Website

You agree not to:

• Use the website for unlawful purposes

• Attempt to gain unauthorized access to our systems

• Upload or transmit malicious code or harmful content

• Misuse or misrepresent our brand or products

10. Limitation of Liability

Wishes Boutique shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or products purchased through it. Our liability, if any, is limited to the value of the product purchased.

11. Third-Party Links

This website may contain links to third-party websites or social media platforms. Wishes Boutique is not responsible for the content, privacy policies, or practices of such third-party sites.

12. Privacy

Your use of this website is also governed by our Privacy Policy. We are committed to protecting your personal information and using it only for order processing and communication purposes.

13. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts in Kolkata, West Bengal.

14. Changes to Terms

Wishes Boutique reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the website after changes indicates acceptance of the revised terms.

15. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us:

Wishes Boutique
Address: BA 10/1, Baguiati Deshbandhu Nagar, Kolkata – 700059, India
Phone: +91 8910300689 / 9836301516
Email: wishes.boutique.kolkata@gmail.com

Privacy Policy

Wishes Boutique

Wishes Boutique respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from www.wishesboutique.net.

Information We Collect

• Personal details such as name, phone number, email address, billing and shipping address

• Order and payment-related information (processed securely via third-party gateways)

• Communication details when you contact us via email, WhatsApp, or website forms

How We Use Your Information

• To process and fulfill orders

• To communicate order updates and respond to queries

• To improve our products and services

• To comply with legal and regulatory requirements

We do not sell, rent, or share your personal information with third parties except where required for payment processing, shipping, or legal compliance.

Data Security

We take reasonable measures to protect your personal data from unauthorized access, misuse, or disclosure.

Consent

By using our website, you consent to this Privacy Policy.

Shipping Policy

Domestic Shipping (India)

• Orders are shipped through reliable courier partners.

• Dispatch timelines vary based on product availability and customization.

• Estimated delivery time is 5–10 working days after dispatch unless it is customized and not available or for a job work

International Shipping

• We ship internationally on request.

• Delivery timelines vary depending on destination and customs clearance.

• Customs duties, taxes, and import charges (if any) are the responsibility of the customer.

Wishes Boutique is not responsible for delays caused by courier services, customs authorities, or unforeseen circumstances.

Return & Refund Policy

As all our products are handmade and often customized, we follow a limited return policy.

Returns

• Returns are accepted only if the product received is damaged or incorrect.

• Issues must be reported within 48 hours of delivery with clear photographs.

• Products must be unused and in original condition.

Non-Returnable Items

• Customized orders

• Bulk or wholesale orders

• Products purchased during special sales or exhibitions

Refunds

• If approved, refunds will be processed to the original payment method within a reasonable time.

• Shipping charges are non-refundable.

Disclaimer

• All products sold by Wishes Boutique are handcrafted. Minor variations in color, weave, texture, or design are natural and part of the handmade process.

• Product images shown on the website may slightly differ from actual products due to lighting or screen settings.

• Information on this website is provided in good faith. We do not guarantee that all content is error-free or always up to date.

Contact Us

For any questions related to our policies, please contact:

Wishes Boutique
BA 10/1, Baguiati Deshbandhu Nagar, Kolkata – 700059, India
Phone: +91 8910300689 / 9836301516
Email: wishes.boutique.kolkata@gmail.com

Cookies:

The website uses cookies to help personalize your online experience. By accessing WISHES BOUTIQUE, you agreed to use the required cookies.

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.

License:

Unless otherwise stated, WISHES BOUTIQUE and/or its licensors own the intellectual property rights for all material on WISHES BOUTIQUE. All intellectual property rights are reserved. You may access this from WISHES BOUTIQUE for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

• Copy or republish material from WISHES BOUTIQUE

• Sell, rent, or sub-license material from WISHES BOUTIQUE

• Reproduce, duplicate or copy material from WISHES BOUTIQUE

• Redistribute content from WISHES BOUTIQUE

This Agreement shall begin on the date hereof.

Parts of this website offer users an opportunity to post and exchange opinions and information in certain areas of the website. WISHES BOUTIQUE does not filter, edit, publish or review Comments before their presence on the website. Comments do not reflect the views and opinions of WISHES BOUTIQUE, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, WISHES BOUTIQUE shall not be liable for the Comments or any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

WISHES BOUTIQUE reserves the right to monitor all Comments and remove any Comments that can be considered inappropriate, offensive, or causes breach of these Terms and Conditions.

You warrant and represent that:

• You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;

• The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;

• The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material, which is an invasion of privacy.

• The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant WISHES BOUTIQUE a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats, or media.

Hyperlinking to our Content:

The following organizations may link to our Website without prior written approval:

• Government agencies;

• Search engines;

• News organizations;

• Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and

• System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.

We may consider and approve other link requests from the following types of organizations:

• Commonly-known consumer and/or business information sources;

• Dot.com community sites;

• Associations or other groups representing charities;

• Online directory distributors;

• Internet portals;

• Accounting, law, and consulting firms; and

• Educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of WISHES BOUTIQUE; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to WISHES BOUTIQUE. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

• By use of our corporate name; or

• By use of the uniform resource locator being linked to; or

• Using any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.

No use of WISHES BOUTIQUE's logo or other artwork will be allowed for linking absent a trademark license agreement.

Content Liability:

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights:

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website:

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer:

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

• Limit or exclude our or your liability for death or personal injury;

• Limit or exclude our or your liability for fraud or fraudulent misrepresentation;

• Limit any of our or your liabilities in any way that is not permitted under applicable law; or

• Exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

Terms & Conditions